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Care checklist

Once you have walked around and decided if the atmosphere
is what you would like, use this final checklist.

  • Do residents look well dressed and well cared for?
  • Are residents in different places around the home?
  • Are they engaged in activities? (i.e. not sitting around the room asleep)
  • Does the home make a pre-admission assessment?
  • Does the home offer trial periods?
  • Are residents offered the opportunity to go out on outings or to the shops?
  • Are there plenty of staff on duty?
  • Is the home secure?
  • Is the Certificate of Registration on display?
  • Is there a Complaints Procedure available?

What the staff should ask you on your first visit:

  • What do you like to be called?
  • What contact will you have with other family members?
  • Who will visit you and how often?
  • Where do you live now?
  • Do you have friends close by?
  • Do you have any special diet or food preferences?
  • How is your general health?
  • Do you have any long-term health problems, such as diabetes or continence?
  • Where have you lived before?
  • Did you work outside the home?
  • What are the important family events?
  • What hobbies, activities or interests do you currently enjoy?
  • Do the staff invite you to: - visit at different times? - talk to residents? - talk to staff? - meet relatives or residents?

(if not, and you like the home, ask if you can do these things)

For those choosing a home for a relative or a friend:

Can we visit your relative / friend to make our first assessment?
(A good home will want to meet the potential resident before accepting them).

The bottom line:

Visit more than one care home and visit more than once.
Ask a lot of questions and trust your own feelings about the places you visit.

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